Last updated: August 30, 2026
1. Information We Collect
HostCoaster may collect account details, contact information, billing details, service configuration data, domain information, support messages, server logs, IP addresses, device/browser data, and security records needed to operate hosting services.
2. How We Use Information
- To create and manage hosting accounts.
- To process orders, invoices, renewals, and service notices.
- To provide technical support, migrations, backups, SSL, and service maintenance.
- To monitor abuse, fraud, spam, malware, attacks, and unauthorized access.
- To improve website performance, service reliability, and customer experience.
3. Payments and Third Parties
Payment information may be handled by secure payment processors. We do not intentionally store full payment card details on public website pages. We may use trusted infrastructure, analytics, support, email, domain, and billing providers where needed to deliver services.
4. Cookies and Logs
We may use cookies, session data, and server logs for login sessions, security, analytics, fraud prevention, and website functionality. You can control cookies through your browser, but some account features may not work correctly without them.
5. Data Security
We use reasonable technical and organizational safeguards to protect customer information. No internet service can guarantee perfect security, so customers must also use strong passwords, secure devices, and protect account access.
6. Data Retention
We keep information as long as needed to provide services, comply with legal/accounting obligations, resolve disputes, prevent abuse, and maintain security records.
7. Customer Rights
You may contact us to request access, correction, or deletion of eligible personal information. Some records may need to be retained for billing, security, fraud prevention, legal, or operational reasons.
8. Contact
Privacy questions can be sent to sales@hostcoaster.com.